Refund policy

At Quiet Valor Coffee Co., every bag is roasted fresh and fulfilled on demand. Because of this, we cannot accept returns on coffee or tea once opened or delivered correctly.

We offer refunds or replacements only if:

• The item arrives damaged

• The item is defective

• The order is incorrect

• The package is lost in transit

How to request a replacement:

Please contact us within 7 days of delivery and include:

• Order number

• Photos of the issue

• Short description of the problem

Email: support@quietvalorcoffee.com (replace with your actual support email)

If the claim is approved, we will replace the item at no additional cost.

Non-returnable items:

• Opened or used coffee/tea products

• Items delivered correctly and in good condition

• Items ordered with an incorrect address entered by the customer